Dementia Adviser

About The Role
Are you looking for a varied and rewarding career providing advice and guidance to people affected by Dementia?

Location - Community based traveling around Lewisham (expenses covered within the Lewisham boarders)
Hours - 28 hours (we are able to accommodate some flexibility. To be discussed at interview)

Alzheimer's Society strive to help people to maintain independence, improving their sense of well-being, and putting people in more control of their own lives. We promote a person-centred service so that our support is unique to each individual, based upon their own aspirations and needs.

There is no direct care element to the Community Based Dementia Adviser role, however we work passionately to provide advice, support and guidance to people affected by dementia. This role supports people in their homes where we interact face to face, over the telephone and virtually to give people the tools and knowledge to make informed decisions about their future.

You will be

• Offering a vital and compassionate advice service to support and guide those affected by dementia.
• Provide community based, face to face services for an increased level of support for more complex cases.
• Managing referrals, assisting clients in assessing their information and support needs in a person-centred manner.
• Signposting clients to a choice of suitable other sources of help, where the need arises.
• Developing a proactive approach in reaching people with dementia and carers who may not otherwise access our services.

We are looking for:

• Someone who has working experience of assessing people face to face/over the telephone with an ability to assess their needs.
• Deliver advice and guidance with a non-judgmental approach and outstanding communication skills.
• Ability to manage your caseload of clients in a timely and effective manner.
• Possess the IT skills to be able to navigate and upload information onto a patient or client database.
• An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other challenges this would be taken into consideration.
• Able to travel regularly across the London Borough of Lewisham to clients homes and services.

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.  

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Alzheimer's Society

£24,651 - £26,650 per annum

Bromley