Paying up to £25,000 pro-rata - Are you an experienced Customer Service Administrator looking for a flexible, part-time role within a supportive and well-established business? Our client, a market leader based in Bury, North Manchester, is seeking a dedicated and professional individual to join their growing team.

This is a fantastic opportunity to join a company with an excellent reputation in its sector, offering a positive working environment and genuine work-life balance.

THE JOB

Reporting to the Office Manager, as Part Time Customer Service Administrator you will play a key role in delivering exceptional customer service.

Your responsibilities will include:

• Handling a high volume of customer enquiries via phone and email
• Providing accurate information and resolving queries efficiently
• Updating and maintaining customer records
• Liaising with internal teams and third-party partners
• Sending correspondence to customers regarding memberships and renewals
• Ensuring customers are kept informed and supported throughout their journey
• Carrying out general admin tasks to support the wider team

Working Hours

• 18–20 hours per week, ideally across Monday, Wednesday, and Thursday
• Some flexibility on working days can be offered for the right candidate

THE PERSON

We’re looking for someone with:

• Proven experience in a customer service or administration role
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A proactive, can-do attitude and a collaborative approach to teamwork
• Proficiency in Microsoft Office (Outlook, Word, Excel, etc.)

THE BENEFITS

• Competitive salary
• Part-time hours 18–20 hours/week (flexible working pattern considered)
• 22 days holiday + bank holidays (pro-rata)
• Free, secure onsite parking
• Pension scheme
• Smart-casual dress code
• A friendly, supportive team environment

If you’re passionate about delivering excellent customer service and want to join a business where you can make a difference, we’d love to hear from you.

Apply now to take the next step in your career.

Please note – applicants must have the right to work in the UK as sponsorship is not available.