Credit Control Clerk

An exciting opportunity has arisen for a B2C Accounts Receivable / Credit Controller to join the Finance team of a nationwide organisation that inspires young people. This role combines credit control, customer service, and finance administration - perfect for someone who enjoys variety and wants to make a real impact.

What you'll be doing:
  • Managing customer accounts, chasing payments via email/phone, and handling Direct Debit notifications

  • Supporting with student bursaries, payment queries, and refunds

  • Raising invoices and maintaining accurate financial/membership records

  • Producing progress reports and assisting with credit control administration

  • Managing the organisation's online shop - from stock ordering to sales reporting (Excel/Wordpress)

  • Packing and dispatching merchandise orders

  • Acting as first-line support for Principals and customers, ensuring smooth financial operations

What we're looking for:
  • Experience in Accounts Receivable, Credit Control, or Finance Administration (B2C environment a plus)

  • Confident with Microsoft Office 365; knowledge of Monday.com or Wordpress an advantage

  • Strong communicator with a passion for great customer service

  • Detail-oriented, adaptable, and able to prioritise effectively

  • Problem-solving mindset, with familiarity in Direct Debit processes a bonus

What's on offer:
  • A Tuesday-Saturday schedule for a better work-life balance

  • 20 days holiday + 3 extra days at Christmas

  • Friendly, supportive team culture where your contribution really matters

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

Robert Half £28,000 - £32,000 per annum Penn