Are you an organised, approachable, and customer-focused Administrator looking to make a real difference in a Scarborough? Would you like to work for an organisation known for delivering high-quality client support and trusted by the community it serves? Are you looking to for a supportive, client-focused organisation where teamwork and service excellence are at the core?

If so then this part timeAdministrator job could be right for you. This is a part-time, permanent role offering variety in your day-to-day duties and the opportunity to provide excellent service to clients across the business.

What the Administrator job involves

As an Administrator, you will be the first point of contact for clients, ensuring they receive a friendly, efficient, and professional service. Your responsibilities will include:

• Handling client enquiries with care, offering guidance and directing them to the right services both over the phone and via email.
• Managing and booking appointments efficiently using the inhouse CRM system.
• Processing and distributing correspondence, both electronically and by mail.
• Supporting the wider team with administrative duties including data entry, filing, scanning, and record maintenance.
• Providing accurate information to clients and colleagues to ensure smooth communication across departments.
• Answering the telephone and taking accurate messages to send to colleagues at all levels within the organisation.
• Supporting the reception team by contributing to a welcoming and professional environment, in person and over the phone.

Skills required

• Experience of working within administration / coordination based roles previously or an office based customer service position.
• Strong IT and data entry skills with knowledge of Microsoft Office packages.
• Excellent communication skills, both written and verbal with the attention to detail to match
• A flexible, conscientious, and team-oriented approach.
• Strong organisational skills and the ability to prioritise tasks effectively.
• Pro-active and willing to learn a complex and new role

Other information

• Part time 21.5 hours a week
• Enhanced pension
• Car parking available
• 22 days holiday bank holidays (pro rata)
• Access to a discount scheme across a number of platforms and retailers
• Overtime pay available

This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.

Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.

KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website where you will find all the information you need to know about how we will use and process your personal data.

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