We are seeking an enthusiastic and friendly Customer Service Assistant to join our clients small but busy team based in Earlstree Industrial Estate Corby
You'll need to be a great multi-tasker! As well as a confident phone operator, both inbound and outbound, you will be required to accurately enter data whilst listening attentively to the callers’ requirements
The Role - working as part of a team to provide excellent customer service to existing and new customers
Responsibilities -
Building a relationship over the phone to attract new customers and maintain current business
Contacting new enquiries in a timely manner
Completing all daily activity calls as directed by the Customer Service Team Leader
Log all orders onto Company systems accurately
Maintaining a high standard of information on the customer database, following Company guidelines
Follow Company guidelines re scheduling calls and Company call workflows
Supporting all areas of the business by communicating customers’ needs and feedback
Working efficiently on all customer marketing campaigns
Communicating with Head Office regarding customers where appropriate
Skills
20 hours per week, 4 hours per day, Monday to Friday
£12.21 per hour
1-5pm
The Recruitment Bar | £12.21 per hour | Corby |