Are you passionate about delivering a great service to older and vulnerable people?

Can you keep spirits high and knock out a Frank Sinatra chorus?

If the answer is yes…. Then we want you in our band!

We have a rewarding opportunity for an Extra Care Assistant to join our team that looks after Mayfields Extra Care Housing scheme in, Boston

As an Extra Care Co-ordinator, you will be part of a small, dedicated team responsible for the smooth day-to-day operation of our Mayfields Extra Care scheme, providing a safe, supportive, and welcoming environment for customers"

You will work directly with customers to make sure that their support needs are considered and recorded and help residents organise and attend social events.

You will also work closely with our partner organisations who deliver the care service and the catering service.

What will a typical week look like as an Extra Care Coordinator

You’ll work 15 hours a week on a 2 week shift pattern that will include working 1 day on a weekend. For example: This would be 10am – 3pm Tuesday, Friday & Saturday

Typical weekly duties include:

• Review and update support plans with residents.
• Conduct a weekly walk-through of the building to carry out health & safety, compliance & flushing checks
• Assist residents in reporting any maintenance or repair issues via the appropriate systems.
• Welcome and support a new resident and their family, helping them settle in.
• Liaise with the care team regarding any concerns raised over the weekend.
• Organise and promote a daily social event (e.g., coffee morning or bingo).
• Follow up with statutory agencies or health professionals regarding ongoing resident concerns.
• Record any safeguarding concerns and submit referrals using the appropriate systems.
• Assist during lunch service, ensuring residents are supported and comfortable.
• Conduct visits twice a week with all customers
• Liaise with social care professionals regarding care plan reviews.
• Support residents in planning upcoming seasonal events and entertainment

What are Lincolnshire Housing partnership like to work for?

We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities,

many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.

There is a strong sense of togetherness across the organisation, our culture encourages accountability, cross-departmental collaboration and we welcome the opportunity to improve through feedback.

• An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health
• Discounted Shopping Vouchers through Westfield Health
• Opportunities to grow your skills and take your career forward through in-house apprenticeships and training
• A superb employer salary sacrifice pension scheme with up to 12% paid by LHP
• 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service
• The ability to earn additional holiday days through full attendance
• Mental Health First Aiders across the business, let’s be there for each other!

• Helpful willing and positive attitude
• Experience of assisting vulnerable people with extra care needs,
• Experience of working agencies and organisations which exist to support vulnerable people.
• Experience or understanding of safeguarding issues especially as they might relate to older people
• Customer focussed approach at all times
• Reliable and honest
• Flexible with the ability to tailor hours to support the team

At LHP we are committed to investing in the development of our employees to enable them to realise their potential. There are many opportunities that LHP will provide you with to enhance your skills and assist in your career progression.

We measure our success within this area by the number of internal promotions that we can achieve and that we are able to retain our best talent. The natural career progression route that would be applicable to your role are Independent Living Advisor or Neighbourhood Officer.

How to Apply

Interested in applying? Just send us your CV and take a moment to answer the two supporting questions. Your responses will help us understand how well your approach and experience align with what we're looking for.

Interviews will take place on 17th October at our Mayfields office

Finally some key Information

At Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.

It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team for a friendly chat

Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.

To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process

All offers of Employment is subject to a DBS Check and Satisfactory References