Role: Part-Time Operations & Marketing Administrator - 12 month + Contract
Location: Harrogate
Salary: £13.85 per hour
Hours: 30 hours a week across 4-5 days
Hybrid: Monday & Friday in the office, 2-3 days hybrid available
The Role:
Our client is a small, values led organisation focused on delivering impactful work within a mission driven context. They are committed to high quality delivery and continuous improvement and they offer a collaborative working culture where each team member plays a key role in day to day operations as well as longer term goals.
This role is ideal for someone looking to develop a broad skill set while contributing to meaningful work in a purpose focused environment.
Key Responsibilities of the Part-Time Operations & Marketing Administrator:

• Provide comprehensive administrative support across the business, including document preparation and organisation.
• Communicate directly with schools and teachers to build strong relationships and provide exceptional customer support.
• Support marketing activities, including writing and scheduling engaging social media content.
• Upload and manage new content on the company website.
• Maintain and regularly update the CRM system to ensure accurate customer records.
• Coordinate and schedule school training sessions and follow-up calls.
• Respond promptly to teacher enquiries via email or video calls, offering helpful and professional assistance.
• Assist with the planning and delivery of email marketing campaigns, newsletters, and website updates.
• Contribute creative ideas for content, customer stories, and events to help grow and engage the community.
• Represent the company at selected education conferences, helping to manage the exhibition stand and connect with attendees.

• Excellent organisational and administrative skills, with strong attention to detail.
• Confident and professional communication, both written and verbal coupled with a friendly and approachable manner.
• Comfortable using and quickly learning new digital tools and platforms (e.g. CRM systems, social media, email marketing).
• Proactive, self-motivated, and able to work independently within a small, collaborative team.
• Experience in creating or managing content for social media channels.
• A genuine interest in education and technology.
• Ability to work from the Harrogate office at least 2 days per week.

• £13.85 per hour 
• Hybrid working available
• 27 days holiday pro-rata plus bank holidays
• Company pension
• Career progression