Location: Horsham, West Sussex

Hours: Monday to Friday, 8:30am – 5:30pm

Salary: £27,000 – £30,000 depending on experience

Ready for your next challenge?

We’re looking for a motivated, organised and detail-focusedSales TeamAdministrator to support our growing sales team. If you thrive in a friendly, social environment and are looking for an opportunity to build your career, this is for you!

About Global 4

At Global 4, we support businesses across the UK with a comprehensive range of technology solutions. Our mission is to solve our customers’ technology challenges by delivering the right solutions and consistently providing best-in-class service.

Our portfolio includes cloud telephony, IT services, CCTV & security, data connectivity, mobiles, and energy. As a forward-thinking organisation, we support clients across multiple sectors and proudly maintain a near-five-star Trustpilot rating, backed by ISO 9001, 14001, and 27001 accreditations. With strong retention levels and a rapidly growing client base, we’re committed to investing in both our people and our product offering.

Supported by significant growth we are now looking to add an additional Administrator to our thriving team and therefore creating a fantastic opportunity for someone eager to develop their expertise and career.

If you're looking for a role with challenge, reward, and plenty of fun in an dynamic office environment — now’s your time to shine!

What will you be doing?

As a key member of our Sales Administration team, you’ll support the smooth, efficient running of our sales function and help deliver an exceptional customer experience. Your responsibilities will include:

• Liaising with internal teams to ensure a seamless end-to-end client journey.
• Working closely with the rest of the Sales Administration team to complete tasks effectively.
• Confirming and processing new orders with the Sales and Projects teams.
• Raising and monitoring tickets for the sales team.
• Logging and tracking customer fault tickets, coordinating with the sales team and service desk.
• Quality-checking documentation and CRM entries to ensure accuracy and completeness.
• Managing reporting requirements, including deal and leasing progression.
• Overseeing departmental inboxes and allocating tasks appropriately.
• Handling incoming calls for the Sales department and directing them as needed.
• Scheduling internal meetings and managing team room bookings.
• Raising purchase orders and completing associated actions.
• Supporting the sales team with updates to quotations and reissuing paperwork post-survey.
• Maintaining and updating customer databases and sales records.
• Supporting new client onboarding and ensuring smooth handover to Account Management.
• Carrying out general administrative duties to support the wider sales function.
• Any other duties as required.

Required Skills & Experience

• Exceptional organisational and workload prioritisation skills.
• Strong interpersonal skills and the ability to work collaboratively with colleagues.
• Excellent communication and listening abilities.
• Strong IT skills, including Word, Excel, PowerPoint and Outlook.
• Ability to multitask and perform well in a fast-paced environment.
• High attention to detail.
• Confident numerical skills.

Company Benefits

• 50% off our Broadband (free after two years).
• 25 days holiday plus bank holidays.
• Additional annual leave based on length of service.
• Company Growth Share Options Scheme.
• £250 Bright Ideas Scheme.
• Employee Recognition Scheme – including days out.
• Buy & Sell holiday scheme.
• Death in service benefit.
• Friday fridge.
• Company lunches.
• £1,000 Refer-a-Friend Scheme.
• Fun incentives.
• Paid charity leave