Housekeeper

Solihull

£12.50 per House , Full time or Part Time

Flexible shifts, including weekends

We are currently hiring for a Housekeeper to work on our clients boutique hotel consisting of 27 bedrooms. We are looking for a hard working individual, with previous experience Cleaning residential blocks or luxury hotels, to a high standard.

Experience/Requirements

• Previous experience as a housekeeper at a hotel or luxury residential development
• Good knowledge of COSHH
• Very high standard of personal appearance
• Working knowledge of Health & Safety processes and the management of these
• Proficiency in English

Main Duties:

• Provide a warm, courteous and prompt welcome for all residents and visitors, building strong work relationships
• Run errands for residents, such as rubbish collection, delivering dry cleaning and parcels
• Carry out regular checks of the lobby area and floor walks
• Ensure the safety and security of all residents, guests and staff
• To clean the public areas, refuse areas, back-of-house areas and leisure facilities daily, ensuring all spaces are kept meticulously clean and organised at all times.
• To minimise spoilage, breakage, and operating supplies' waste, always be mindful of budget.
• To handle resident enquiries courteously and efficiently and report resident complaints or problems to the Housekeeping Supervisor or senior team member on-site if no immediate solution can be found and ensure follow-up with the resident is done.
• To hand over all Lost and found items with complete and detailed information to the Line Manager.
• To have a complete understanding of the different cleaning products and their economical use, ensuring the appropriate cleaning materials are used by standards set
• To maintain organised and tidy work in all public areas.
• To maintain appropriate housekeeping supplies and equipment needed to perform all tasks.
• Liaise with other operational departments