Company Overview

We’re working with a well-respected independent estate and lettings agency based in Trowbridge, known for their personal approach and commitment to exceptional customer service. They take pride in building long-term relationships with landlords, tenants, and the local community, and are now looking for a Lettings Administrator to join their friendly team on a maternity cover contract.

Role Overview

This is a key support position within the lettings department, ensuring the smooth running of daily operations. The successful candidate will be organised, personable, and enjoy working in a fast-paced, customer-focused environment. You’ll play an integral part in keeping everything compliant and on track across the portfolio.

• Provide full administrative support to the lettings team
• Maintain property files, databases, and internal systems
• Arrange and track safety certificates (gas, electrical, EPC) to ensure compliance
• Liaise with landlords, tenants, and contractors to coordinate maintenance and repairs
• Handle telephone and email enquiries promptly and professionally
• Schedule quarterly property visits and issue completed reports
• Ensure all lettings administration meets current legislation and company standards

• Previous administration experience (property background desirable)
• Excellent attention to detail and strong organisational skills
• Confident communication skills, both written and verbal
• Ability to manage multiple tasks and prioritise effectively
• Proficient in Microsoft Office
• Proactive, reliable, and able to work independently or as part of a small team

• Salary: £25,000 (or pro rata for part-time hours)
• Full-time or reduced hours considered
• Supportive, friendly working environment
• Opportunity to work with a highly regarded local agency