Support Worker

Location: Falkirk

Contract Type: Permanent – Part Time

Salary: £12.84 per hour

Are you passionate about making a difference in people’s lives? Join, a leading social care organisation that empowers people to thrive by delivering person-centred support within connected communities.

The organisation is looking for enthusiastic and compassionate Support Workers who share the values of the organisation

About the Role:

As a Support Worker, you’ll be part of a dedicated team providing safe, secure, and supported accommodation for people experiencing homelessness. You’ll offer both practical and emotional support to help individuals build confidence, independence, and stability in their lives.

You’ll work various shift patterns, including some weekends, on a 4-week rolling rota. The organisation offers a supportive and inclusive environment where your commitment and compassion make a real difference.

Key Responsibilities:

• Deliver high-quality, person-centred support tailored to each individual’s needs and aspirations.
• Build positive, empowering relationships that promote wellbeing and independence.
• Use case management systems to monitor, review, and evaluate progress toward personal goals.
• Facilitate key work sessions, reviews, and meetings in line with individual support plans.
• Provide advocacy, advice, and practical assistance to help individuals sustain accommodation and achieve positive outcomes.
• Work collaboratively with external agencies to maximise opportunities and support pathways.
• Manage a personal caseload while contributing to the wider team’s success.
• Maintain accurate, confidential records in line with data protection requirements.
• Uphold a safe environment through regular risk assessments and health & safety checks.
• Support individuals with tenancy management, budgeting, and accessing community services.
• Play an active role in service improvement, team learning, and continuous development.

About You:

The successful candidate, will need to have a genuine passion for helping people and a commitment to empowering others to reach their goals.

Essential Skills and Attributes:

• A caring, empathetic, and person-centred approach.
• Awareness of the challenges linked to homelessness, trauma, and complex needs.
• Strong communication, problem-solving, and organisational skills.
• Ability to work flexibly and independently, including lone working.
• Basic IT literacy and accurate record-keeping skills.
• Willingness and ability to work towards SVQ Level 3 in Social Services and Healthcare.

Desirable:

• Experience supporting people with addiction issues, homelessness, or mental health challenges.
• Understanding of trauma-informed and recovery-focused approaches.
• Experience promoting inclusion, resilience, and independence.
• HNC or SVQ Level 3 (or equivalent) in Social Services and Healthcare.

What the organisation Offers:

The organisation values and invests in our people, offering a supportive environment, competitive pay, excellent training and development, great employee benefits, and opportunities for career progression

About:

21 Health and Social Care are a recruitment agency offering a variety of employment positions within the Health, Social Care, Voluntary and Social Work sectors across Scotland. With over 20 years experience working within the Scottish Market we have some of the best opportunities on the market coupled with unrivalled ongoing support and advice throughout your journey with us. 21 HSC is run by Qualified Social Work and Social Care professionals and is a registered employer with the SSSC.

21 HSC Limited is an equal opportunities employer.