Casual Theatre/Venue Coordinator

Casual Theatre/Venue Coordinator

Hours: Flexible

Closing Date 31/10/2025

The Chrysalis Theatre, part of the Camphill Milton Keynes Communities, is expanding the use of its theatre and other spaces to external hirers.

The ideal candidate will have experience.

  • In dealing with the general public
  • Any knowledge of professional events/theatre would be advantageous, but not essential

You will be responsible for opening and locking the building, as well as coordinating duty staff and volunteers where applicable. Ensuring a safe and welcoming environment for our artists, customers, residents, students, and other visitors, working closely with the Theatre Manager and the Camphill Milton Keynes Management Team.

Key Responsibilities:

  • To oversee the building whilst acting as Duty Manager, assuming responsibility for the health & safety of all individuals on the premises. Ensuring safe evacuation of the building in the event of an emergency and liaising with emergency services as required
  • Act as keyholder for the building: opening and locking the building
  • To hold a first-aid certificate and provide a first-aid response for staff, volunteers and visitors if required (training is available)
  • To maintain a high standard of customer care in liaising with visiting artists, private hirers, and the public, always
  • To deal with customers’ enquiries, compliments and complaints. To adopt a positive approach to problem-solving and resolving any issues in a timely and satisfactory manner
  • To ensure events are presented by well-informed teams in clean and well-maintained environments, where systematic checks are completed to ensure high standards
  • To be responsible for and lead the volunteers, ensuring the team is well-briefed in advance of events and that communication is maintained throughout the shifts
  • To coordinate front-of-house and backstage activities at events.
  • To undertake Front of House processes, systems, and areas and to ensure the completion of all Front of House reports
  • To liaise with visiting suppliers and traders in relation to merchandise, food, and drink as required
  • To ensure that any special seating arrangements are set out and that any special requirements for customers and artists are in place
  • To ensure that house rules regarding photography, recording, and building are adhered to
  • To ensure parking is used appropriately in collaboration with the team and the organiser’s team.

You will encourage and support the values of Camphill Milton Keynes Communities, promoting the organisation with existing and potential donors and stakeholders.

Profile Resourcing Limited £12.60 per hour Milton Keynes