Job Title: Sales Administrator

Location: Brighouse, West Yorkshire - Office Based

Salary: £20,000 per annum

Job Type: Part time, Permanent

Working Hours: Monday - Friday (30hrs p/w)

About Millers Oils Ltd:

Millers Oils is a leading provider of high-performance lubricants, specialising in the automotive, industrial, and commercial sectors. With over 135 years of expertise, we take pride in delivering advanced products and services that drive performance, reliability, and sustainability. Our commitment to quality and innovation has made us a trusted name within the industry.

Role Overview:

We're looking for a Sales Administrator to join our team and help us deliver an exceptional experience to our customers. This is a key role that supports our Sales and wider business teams, ensuring that customer orders are processed efficiently and that communication flows smoothly across departments.

If you're detail-focused, organised, and thrive in a fast-paced environment, we'd love to hear from you.

Key Responsibilities:

• Process and manage customer orders accurately using our ERP systems
• Provide prompt and professional responses to customer enquiries via phone and email
• Liaise with Production, Planning, Logistics, and Accounts teams to ensure on-time deliveries and invoicing
• Maintain up-to-date customer records, pricing, and account information
• Support external sales teams with quotations, order updates, and customer information
• Handle product and delivery queries, coordinating timely resolutions
• Assist with customer complaints, ensuring all administrative follow-up (credit notes, replacements, etc.) is completed
• Contribute to continuous improvement initiatives to enhance customer experience and internal processes
• Provide general administrative support across departments as needed

About you:

Essential Skills & Experience:

• Previous experience in sales administration, order processing, or customer service
• Strong organisational and communication skills (written and verbal)
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Ability to prioritise and work to deadlines in a busy environment

Personal Attributes:

• A proactive, "can-do" attitude with a commitment to high-quality service
• Team player with strong interpersonal skills
• Reliable, adaptable, and calm under pressure
• Keen to learn about our products and customers

What We Offer:

• Competitive salary
• Opportunities for career progression and professional development
• A supportive and dynamic team environment
• Work with a reputable brand known for high-quality products and services

Ready to make an impact?

Millers Oils is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Please click the APPLY button to submit your CV and Cover Letter.

Candidates With the Relevant Experience or Job Titles Of; Sales Coordinator, Sales Support, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Admin Support, Administrative Assistant, Client Support, Client Services Support, Office Coordinator, may also be considered for this role.