Excellent Opportunity! Seeking a Reception Administrator to join an established and friendly team.

Here, your positive and friendly outlook will be the first point of contact for all clients and patients attending the clinic. Whilst ensuring a welcoming environment for patients, your customer service and administration experience will assist clinicians in their daily tasks.

Permanent part-time position. Working 16 hours, based in Sheffield.

Tuesday: 3.00pm – 8:00pm

Friday: 9.00am – 5:00pm

Saturday: 8.00am - 1:00pm – on a rotational basis

Your flexibility is a must, as you will be required to cover additional reception hours as and when needed due to team absence or sickness. In addition, very occasionally, you may be asked to support and provide at other clinics, based in Chesterfield and Rotherham. The clinics operate from 8am-8pm Mon-Thu, 8am-5pm Fridays, and 8am-1pm Saturdays.

Key responsibilities for the role:

• Maintain a clean and welcoming reception area.
• Organise patient check-ins and ensure smooth treatment transitions.
• Collaborate with team members for consistent service delivery.
• Ensure maintenance issues are reported promptly.
• Manage daily billing, including invoicing and insurance liaising.
• Handle patient data and ensure it is updated.
• Oversee stock levels and report shortages.
• Manage appointments.
• Process email referrals and follow necessary protocols.
• Adhere to confidentiality standards in handling patient and business information.
• Follow Health & Safety policies, including infection control and risk reporting.
• Support equality, diversity, and patients' rights in all interactions.

Key requirements for the role:

• Excellent IT skills. Including Outlook, Word and Excel
• Experience in providing excellent customer service
• Ability to work under pressure, prioritise and multitask
• Excellent communication skills, both verbal and written
• High level of attention to detail and accuracy
• Flexibility in your approach, with a positive mindset