The Head of Business Support will provide vital support across the business with a core focus on Human Resources working 20 hours per week, split over 4 days.

This position will ensure the effective administration of HR processes, policies, and compliance requirements, as well as support the attraction, development, and engagement of employees. The role is central to enabling both people and customer strategies, supporting a culture of continuous improvement, and ensuring smooth business operations.

Key Skills

HR & People Support

·Strong understanding of HR processes and employment law fundamentals.

·Experience with recruitment, onboarding, and employee lifecycle management.

·Knowledge of HR systems and record-keeping practices.

Business & Administrative Skills

·Confidential, professional, and approachable.

·Strong problem-solving skills with attention to detail.

·Team-oriented with a proactive and positive attitude.

·Flexible and adaptable to changing business needs.

Personal Development

·Weekly one-to-one coaching/mentoring sessions with MD.

·Access to relevant HR and customer service training courses.

·Development plan tailored to progression in HR and Business Support