Amazing new opportunity interesting work within Insurance claims investigation. The successful candidate will need both an Insurance and Investigatory background

Job purpose: 

Assist in the management of a portfolio of insurance claims by supporting existing Investigators through to the outcome of the case.  

This is an initial desk-based position that is geared towards a quick progression to a Field Investigators role, so the ability to travel is crucial. 

Within this process existing skills will enhanced and further training will be provided where necessary.  

#INDUKI

Under initial supervision, undertake a range of investigations to include - 

Investigative Planning & Preparation
Interviewing & Statement Taking

Evidence Identification, Gathering, Analysis & Presentation

Reporting & Correspondence Proficiency

Operate within the agreed structured process of DSI, working in tandem, where appropriate, with other areas of The Davies Group 

Comply with client specific service standards and ensure investigations are conducted within the Company’s guidelines, procedures & protocols

Be accountable for achieving Key Performance Indicators, as determined by DSI management

To ensure technical and professional development progress is in accordance with agreed Personal Development Plans (PDP)

Perform any other appropriate duties, as & when reasonably requested by DSI Management

All Staff are expected to carry out any reasonable instruction given by their Senior Manager, in line with business requirements.

Along with standard requirements, specific to this role – 

Previous investigative and insurance experience essential

Working knowledge of civil & statutory law within investigations

Working knowledge of evaluating and handling “intelligence” 

Capable of handling sensitive and confidential material

Applied knowledge in vulnerable customer care 

Willing to commit to professional study

Clean UK driving licence

Career & Purpose 

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing 

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan