Medical Receptionist

Part-Time Medical Receptionist (32 hours per week)

An excellent opportunity awaits a Medical Receptionist to join a welcoming GP practice in Dorking. They are looking for someone experienced or with transferable skills from other sectors who has a patient-centred approach, can provide outstanding support to clinical staff, and ensures seamless communication across the practice. Join a supportive and friendly team dedicated to quality patient care.

- What will I be doing?

• Serve as a key point of contact for patients, managing appointments and patient flow efficiently.
• Handle sensitive, walk-in cases with care, minimizing disruption.
• Support patients with inquiries on practice policies, services, and payments.
• Assist with repeat prescription requests, appointments, and home visits.
• Keep patient records accurate and up-to-date; assist doctors with file management.
• Perform essential reception duties like call handling, document scanning, email management, and general inquiries.
• Prepare consulting rooms for each session and support with end-of-day closing duties.

Medical Receptionist - What experience do I need?

• Experience in reception or customer service, ideally in healthcare.
• Strong IT skills, clear communication, and a calm, friendly approach.
• Ability to stay focused under pressure, maintain confidentiality, and adapt to changing needs.
• Flexibility to cover additional shifts during holidays or sick leave.

Medical Receptionist - What else do I need to know?

This role is perfect for someone passionate about high-quality patient service and contributing to a positive team environment.

The role is working 32 hours per week - Monday (8am - 6.30pm) Tuesday (1pm - 6.30pm) Wednesday (8am - 1.30pm) Thursday (1pm - 6.30pm) and Friday (8am - 1.30pm)

In addition, there is an evening shift (6.30-8.30pm) for extended surgery hours one or two times per month.

If you're dependable, adaptable, and eager to make a difference, we'd love to hear from you!