Part-time Call Centre Advisor - Hours to Suit

We’re looking for an enthusiastic and customer-focused Part-time Call Centre Advisor to join our dynamic team in the heart of Glasgow. If you have a passion for delivering exceptional service and enjoy working in a fast-paced, friendly environment, this could be the perfect opportunity for you.

As a Call Centre Advisor, you’ll be the first point of contact for our customers — handling inbound calls, providing information, resolving queries, and ensuring every customer leaves the conversation feeling valued and supported.

• Handle a variety of inbound customer calls in a professional and efficient manner
• Resolve queries quickly and accurately, maintaining a positive customer experience
• Update customer records and systems with accurate information
• Work closely with other departments to ensure smooth service delivery
• Meet and exceed individual and team performance targets

• Previous experience in a call centre or customer service role (preferred, not essential)
• Excellent communication and problem-solving skills
• A positive attitude and a genuine passion for helping people
• Strong attention to detail and ability to work under pressure
• Confident using computer systems and multitasking during calls

• Competitive salary up to £30,000 per annum pro rata with hours to suit
• Excellent benefits including bonus, private healthcare, and pension scheme
• Hybrid working options after probation
• Comprehensive training and ongoing career development
• Modern, friendly office environment in Central Glasgow