Assistant Branch Manager

Leicestershire

Part Time – 4 days per week/28 hours

Up to £28,500 (FTE) + benefit package

Are you a customer focussed professional, seeking a new opportunity where you can really make a difference? Our client is a market leader in savings and mortgages and are looking to appoint an Assistant Branch Manager to work between 2 branches (based in Market Harborough and Kibworth). This is a part time role, working 4 days per week, to include Monday, Thursday and Friday – with the fourth day being flexible to your preference.

Please note there is also a requirement to work one Saturday per month (9.00 am – 12.00 pm) which will be paid as overtime.

As their Assistant Branch Manager, you’ll be the go-to person for keeping things running smoothly across our branches. You’ll support the Branch Manager, lead a fantastic team, and help customers feel confident, cared for, and understood. It’s a role full of variety, responsibility, and heart — perfect for someone who loves people and thrives in a fast-paced environment.

Duties will include:

• Manage branch workloads effectively and accurately
• Resolve customer queries and complaints with ownership
• Lead smooth branch operations including audits and compliance
• Conduct quality checks and provide feedback
• Help plan and execute community activities
• Identify and support vulnerable customers and colleagues

The successful individual will possess:

• Previous experience managing or coaching a team
• Customer service experience
• Previous experience in a branch setting or financial services would be highly desirable

Our client offers a generous benefit package, including pension contribution, Medical Cash Plan, private healthcare and more!

If this sounds like your next role, please apply today.