Customer Service Advisor

Red Recruitment is recruiting a Customer Service Advisor to work on behalf of a funeral company, assisting with customer queries.

This is a part-time, temporary position working 11 hours per week, evening and weekend shifts only.?

Package for a Customer Service Advisor:

Salary:£12.21 per hour

Hours:Weekday evening shifts (Wednesday - Friday) 5pm - 7pm
Weekend shifts?will be 10am -3pm

Contract Type:Temporary

Location:Banbury

Start date:?ASAP

Key Responsibilities of a Customer Service?Advisor:

• Working on behalf of a funeral company

• Answering calls regarding a variety of queries around funeral plans

• Assisting customers with their funeral payment plans

• Ensuring all queries are answered in a timely manner

• Providing a warm, friendly approach, ensuring empathy is shown at all times due to the nature of the calls

Key Skills and Experience of a Customer?Service??Advisor:

• Having a warm and friendly telephone manner is required

• Experience using digital communication systems is preferred

• Passion for delivering a great customer experience

• Ability to demonstrate strong communication skills

• Reliable, trustworthy, discreet and professional are key attributes

If you are interested in this Customer Service Advisor position and have the relevant experience required, please apply now!

Red Recruitment (Business)