We're looking for a General Insurance professional to take over the day-to-day management of a small insurance broking intermediary and Lloyd's binder coverholder.

This is a part-time role, with a high level of day-to-day autonomy; responsibilities include:

• Running the team of three part-time colleagues, including HR policy, performance management, T&C development etc. (with support from external consultant)
• Administration of Lloyd's binder and communication with underwriter
• Oversight of Compliance (with support from external consultancy)
• Oversight and some hands-on administration duties
• IT infrastructure and database management (with external support)

To be successful in the role, the Operations Manager will have:

• Solid experience in administration or technical customer services in a FCA or Lloyd's regulated Insurance environment. A background in branch banking will not be suitable
• Experience of working in a strong Conduct Risk and TCF culture
• Strong Excel and data analysis skills
• Excellent inter-personal, verbal and written communication skills
• Minimum of 5 years' relevant sector experience

This role will suit someone who is looking for a high level autonomy and the opportunity to manage your work/life balance to suit you. Hours will be 30 per week, and salary is £44,000 (£55,000 full time equivalent) plus benefits.