Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement.

As a Property Claims Manager based in Bolton, you’ll be the hero behind the scenes.

?? Proactive Case Management: You’ll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly.

?? Customer Interactions: Whether it’s clients or direct customers, you’ll handle interactions with professionalism and a dash of TCF (Treating Customers Fairly).

?? Third-Party Wizardry: Managing suppliers? You’ve got this! Drive cases to settlement while balancing service, cost, and time.

?? Craftsmanship: Your work will be top-notch, following internal processes and guidelines. Picasso would be proud.

?? Authority and Compliance: Stick to the rules, adhere to governance, and keep data secure. You’re the claim whisperer.

?? Self-Development: Embrace feedback, learn, and grow. PDRs and learning courses are your secret weapons.

?? Team Player: Positive vibes, great teamwork, and a culture that feels like home. 

How We Measure Success:

?? SLA Performance: You’ll ace it.

?? Phone Audit: Your phone skills? A+

?? Lifecycle Metrics: You’ll own them.

?????? Audit: No breaches here.

?? PDR Forms: Completed and shining.

?? Team Performance: You’re the MVP.

Requirements:

?? Relevant Claims Experience

?? Good Customer Service Skills

? Time Management Wizardry

?? Interpersonal Charm

Ready to make an impact? Apply now and let’s create something extraordinary together! ???? 

Career & Purpose 

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications 
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups 
• Employee volunteering programme 

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme 
• Lease car salary sacrifice
• Davies Incentive Plan 
• Enhanced maternity, paternity and adoption pay

Metal, Physical & Emotional Wellbeing 

•  Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline 
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day 
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan