Contour Electronics Ltd is part of DiscoverIE Group PLC, a highly respected FTSE 250 PLC. Contour Electronics specialises in the design and manufacture of high-quality electronic components. Operating from our headquarters in the Hook, Hampshire, we proudly serve businesses across the UK. Our expertise spans a variety of sectors, including medical, transportation, renewable energy, industrial, and connectivity.

As part of our ongoing expansion and merger with Stortech Electronics, Contour is seeking a talented and driven individual to join our team as an Internal Sales Specialist.

If you’re a motivated professional looking to contribute to a dynamic and growing organisation, we’d love to hear from you.

Internal Sales Specialist

Location: Office based in Hook, Hampshire with hybrid flexibility considered

Contract: Permanent

Hours: Full or Part-Time

Salary: Competitive

The Role

Your Challenges:

• Manage customer accounts, maximising sales opportunities within them.
• Achieve high levels of customer satisfaction, and cross-sell the company’s products.
• Assist in the lead generation of new customers using databases, Web search and LinkedIn.
• Use of the CRM system to record customer activity and information.
• Prepare a monthly sales report and area budgets and forecasts as required.
• Enter orders and prepare customer quotes using the company ERP system.

Requirements:

• Can demonstrate a successful sales track record.
• Confident to work on own initiative as well as a team player.
• Highly motivated to achieve the sales target.
• Excellent attention to detail.
• Good organisational and time management skills.
• Ability to multi-task.
• Possess strong interpersonal and communication skills both written and verbal.
• Strong account management and relationship building skills.
• Knowledge of the Epicor ERP system is an advantage

Key Responsibilities

• Process sales orders received into the company, ensure that all orders are processed accurately and within agreed timescales.
• Deal promptly and efficiently with customer enquiries and any other customer issues.
• Manage and develop relationships with customers, identify cross selling and upselling opportunities.
• Send quotations to customers and progress via a CRM system.
• Raise sales invoices for completed and dispatched orders
• Maintain the Company filing system.
• Maintain and develop the Company CRM system.
• Support external Account Managers in their work.
• Liaise with different departments inside the Company to ensure the smooth running of operations.
• Lead generation and qualification of new customers using databases, web search and LinkedIn
• General Office, telephony, call filtering and other duties as the management of the Company may at times reasonably require

Essential Skills and Experience:

• Experience in the use of ERP systems, CRM and LinkedIn.
• Microsoft office proficiency, especially Excel, Outlook and Teams.
• Experience of internal sales and account management (3 years minimum) in a similar role.
• Can communicate with customers to understand their needs and requirements
• Ability to work well in a team.
• Good communications skills

Preferred Skills and Experience:

• Can identify opportunities and cross sell products to existing customers.
• Can manage customer relationships, grow and retain existing accounts
• Has worked for a company manufacturing or distributing electronic components
• Self-motivated, enthusiastic, positive outlook.
• Organised with time management skills, ability to multitask, an eye for detail.
• Professional, likeable, good personal hygiene.
• Can build, develop and maintain long term relationships with customers.

Required Qualifications:

• A Level education standard or equivalent experience.

Practical Requirements:

• Must be eligible to work in the UK

Our benefits:

• Success orientated, advanced company culture.
• Competitive salary.
• 25 days paid holiday per annum, plus 8 public holidays.
• Modern International Industrial company part of discoverIE PLC.
• Free life Insurance, DiscoverIE extras discount platform

To Apply and for More Information:

If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.

No agencies please.