Lead Technical Product Owner

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Lead Technical Product Owner there’s never been a better time to join.

This exciting position will be responsible for owning and managing one or more of our Key Enterprise Technology Platforms.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

  • Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
  • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
  • 50% discount in all Costa-owned stores, and 25% off in other participating stores
  • Private medical cover thanks to our Private Healthcare scheme
  • And that’s not all. Explore even more of our perkshere: https://costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Lead Technical Product Owner isabout so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll:

  • Take full ownership of one or more of Costa’s key Enterprise platforms (typically SaaS / PaaS / COTS) and adjacent systems, driving the vision, strategy, and roadmap to ensure alignment with business goals.
  • Work closely with cross-functional teams, including Technology, Market Teams, Supply Chain, Finance and People, to gather requirements, prioritize features, and deliver high-quality technology solutions.
  • Backlog Management: Develop, maintain, and prioritize the product backlog (BAU and Change), ensuring that it is aligned with the overall product strategy and objectives.
  • Agile Practices: Lead agile development processes, including sprint planning, daily stand-ups, and retrospectives, to ensure efficient and effective delivery of technology solutions.

Who you are

It’s your unique ingredients we’re interested in:

  • Agile methodologies including an understanding of how to implement continuous improvements by breaking large projects into smaller achievable tasks that bring value
  • Ability to influence other teams and stakeholders and proactively communicate and maintain alignment and clarity with other partners and internal customers
  • Excellent verbal and written communication skills, with the ability to convey complex information to diverse audiences.
  • Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering practical solutions.
  • Experience working with web services / systems integrations

Location – London– Hybrid

Costa Coffee London