?? Receptionist / Room Hire Coordinator – Afternoon Cover RoleLocation: Sunderland
Salary: £14,414.40 pro rata
Hours: Part-Time (22 hours/week)
Schedule: 12:30pm – 5:00pm (Mon–Thurs), 12:30pm – 4:30pm (Fri)

Are you a people-focused professional with a knack for organisation and multitasking? We’re looking for a proactive Receptionist / Room Hire Coordinator to join a busy and supportive team in a vibrant business centre environment.

Key Responsibilities:

Reception Duties:

• Welcome visitors and manage the main reception desk.
• Handle incoming calls and messages professionally.
• Manage mail, keys, fobs, and access cards.
• Maintain accurate client records and assist with general office tasks (e.g. scanning, photocopying).
• Order stationery and manage miscellaneous post.

Room Hire Coordination:

• Schedule and confirm meeting room bookings.
• Prepare rooms to client specifications including layout, signage, and IT setup.
• Arrange catering and refreshments within required timeframes.
• Raise purchase orders and issue invoices weekly.
• Maintain booking diaries and update relevant departments.
• Promote room hire services at networking events.
• Ensure audit-ready documentation and system records.

Additional Duties:

• Provide admin support across departments.
• Cover other centres or roles during staff absence or busy periods.
• Assist facilities team with general tasks.

What We’re Looking For:

• Experience in a customer-facing role, ideally in reception or facilities.
• Strong organisational and multitasking skills.
• Confident communicator with a professional telephone manner.
• IT proficiency (Word, Excel, PMS/database systems).
• Understanding of basic invoicing and purchasing.
• Flexible, team-oriented, and proactive approach.

Why Join Us?

• Free onsite parking
• Pension & healthcare benefits
• Cycle scheme
• Flexible working options
• Onsite café
• Supportive team culture in a dynamic business environment

Ready to bring your customer service skills to a role that makes a real impact?

Apply now and become a key part of a thriving business hub!