I am delighted to be working with a Northallerton-based client who is seeking a proactive and detail-oriented Compliance Administration Officer to join their friendly team. This position plays a key role in supporting the smooth, compliant and efficient delivery of services across multiple sites.

Key Responsibilities:

• Assist in coordinating and managing the delivery of contracted services across all locations

• Ensure sites are appropriately staffed, monitoring rotas and addressing any shortfalls

• Provide high-quality administrative support to the Service Delivery Manager, including reports, audits and maintaining accurate records

• Support communication between internal teams, partner organisations and the wider workforce

• Maintain accurate logs of service-related feedback, including compliments, incidents and learning events

• Oversee stock management, including ordering supplies and reconciling deliveries and invoices

• Monitor and manage shared inboxes, ensuring queries are prioritised and resolved efficiently

• Review and update rotas and schedules to ensure services run effectively and meet contractual requirements

• Maintain and update system access for staff, ensuring compliance with data protection standards

• Collate and report monthly management information to support performance monitoring and service improvements

• Participate in governance meetings, contributing to discussions around service quality and compliance

• Keep policies and protocols up to date and aligned with current regulations and best practice

About You:

• Strong administrative and organisational skills with excellent attention to detail

• Confident communicator with the ability to build positive working relationships

• Proficient in Microsoft Office 365, including Word, Excel, Outlook and Teams

• Ability to prioritise, problem-solve and manage workload effectively

• Experience of working with data, reporting and record-keeping

• Full clean driving licence

• Supervisory or team coordination experience would be highly beneficial

Desirable:

• Experience working within a service delivery or operational coordination role

• Knowledge of SystmOne or similar systems

• Experience collating, analysing and presenting information

This is a fantastic opportunity for someone who enjoys working in a varied and fast-paced environment, with a focus on compliance, quality and operational support.

If you would like to learn more or apply for this opportunity, please get in touch.