Administrator

• Annual Salary: £23,000 - £25,000 (pro-rata)
• Location: Exeter
• Job Type: Part-time (3-4 days per week)

We are recruiting for an Administrator to join our client, a provider of electrical and plumbing services. We are seeking a highly organised and proactive person to support the smooth running of their operations as well as introduce processes to help the business run smoother from an office admin perspective. This role is integral to ensuring that the senior management, engineers, clients, and office staff receive timely and accurate administrative assistance.

Day-to-day of the role:

• Handle incoming calls and emails, ensuring excellent customer service and directing queries appropriately.
• Schedule appointments and manage diaries for engineers to ensure efficient route planning and job allocation.
• Process job sheets, invoices, and certificates (e.g., NICEIC, Gas Safe) accurately and promptly.
• Maintain and update internal systems, including CRM and job management software.
• Order and track materials, liaising with suppliers to ensure stock levels are maintained.
• Support compliance by keeping all documentation up-to-date, including risk assessments, insurance, and accreditations.
• Assist with onboarding new engineers and subcontractors, including document checks and system setup.
• Provide general office support such as filing, scanning, and data entry.

Required Skills & Qualifications:

• Proven experience in an administrative role would be desirable
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office
• Ability to multitask and work under pressure in a fast-paced environment.

Benefits:

• A competitive salary up to £25k (pro-rata)
• A friendly and supportive team environment.
• Flexible working days - Pick your days (Monday is mandatory)
• Comprehensive company benefits package (details available upon request).

To apply for this Administrator position, please submit your CV or contact Josh Fuller at Reed Devon & Cornwall