Location: Durham (Office Based)

Salary: £28,000

Working Hours:

• Part-Time: 37.5 Hours per Week
• Monday to Friday: 9 AM – 5 PM

Are you an outgoing and friendly individual with a knack for delivering excellent customer service? Our client in Durham is looking for a Sales Administrator just like you!

What Will You Be Doing?

• Customer Enquiries: Respond to inbound customer enquiries, providing information and advice about our full range of products and services.
• Order Processing: Process sales orders and produce invoices.
• Returns and Credits: Handle the processing and payment of returns and credit notes.
• Delivery Coordination: Arrange the delivery of customer products via our courier service.
• Software Installation: Configure and install our specialist software onto devices.
• Training Requests: Book in customer training requests.

Who Are You?

• Experienced: Previous experience in an administration role, ideally in sales administration.
• Customer-Focused: Able to deliver high levels of customer care and adapt to varying customer needs.
• Organised: Highly organised, able to manage workload effectively and meet deadlines.
• Communicative: Strong communication, interpersonal, and written skills.
• Independent: Able to work on your own initiative and deal with a diverse range of customers confidently and sensitively.

Why Work With Us?

• Annual Christmas Bonus: Celebrate the festive season with a bonus!
• Company Pension Scheme: Secure your future with our pension plan.
• Free Parking: Enjoy the convenience of free parking directly outside the office.
• Free Annual Eye Test: Keep your vision sharp with an annual eye test on us.

If you're ready to take on this exciting challenge, please submit your CV today!