Penderels Trust has an opportunity for someone to join our Mids Appointeeships team. You will be responsible for managing the financial accounts of our customers. The successful candidate will be joining a leading not-for-profit organisation that provides independent living services to people with disabilities and health care needs nationwide.

Location: Hybrid working, you will be required to visit our office in Birmingham (B6 4AH)

Salary: £25,469 per annum / £19,274 pro rata

Hours: 28 hours per week

Working days & times: To be agreed with successful candidate.

Closing date: 11th December 2025

Interviews: Will take place Microsoft Teams video conferencing software. Further details will be discussed with applicants who are shortlisted, you will be contacted by email (please check your junk/spam folders for our emails).

The Role - Your main duties will include:

• Monitoring and updating customer account trackers (Data entry, processing money requests, reconciling against SAGE reports)
• Liaising with the DWP on matters relating to our customers benefits
• Liaising with the local authority and the Penderels Trust finance department in relation to invoicing and payment queries
• Authorising payments as stipulated in our customers Individual Budget Plans
• Identifying and resolving all queries effectively

Skills, Experience and Qualifications

We are looking for someone with the following attributes:

• Experience of working in a finance or accounting environment
• Ability to input and maintain accurate data records
• Ability to manage workload effectively
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Excellent telephone manner
• Ability to work as part of a team and on own initiative
• Ability to work flexibly and to deadlines
• Hold minimum GCSE Grade 'C' or equivalent in English and Maths, a qualification in bookkeeping or accounting would be desirable.

Perks: Employee assistance programme / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays initially, (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Paynow (Stream)

We are a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.