Commercial Insurance Account Handler (Part Time)

Location: Mill Hill, North West London
Department: Profile Insurance Services
Job Type: Part time, 21 hours
Contract Type: Permanent

Profile Insurance Services is an independent general insurance brokerage based in Mill Hill, North West London. While their operations mirror those of other insurance intermediaries, they distinguish themselves through the strength of the relationships they build and the consistently high level of service they provide to both clients and insurers. A continuing growth pattern has been established through referred leads and organic growth, and their renewal retention is one of the highest in the industry.

They are now proudly part of the JMG Group - a Top 30 UK broker placing £350 million in Gross Written Premium annually and with over 800 employees. Customer excellence is the backbone of their business, which means that our people, systems, and processes are central to our success.

The opportunity

Due to further exciting growth, we have a brand-new opportunity for an experienced Commercial Insurance Account Handler to join our thriving and friendly Mill Hill, North West London based Commercial team on a part time basis with a working pattern of Wednesday, Thursday and Friday.

The successful Commercial Insurance Account Handler will be responsible for the full end to end process of accurately preparing quotations, renewals and endorsements. You will also go to market and place both new and existing business within the relevant regulations and company procedures. You will effectively and efficiently administer and service the insurance requirements for potential and existing customers across a wide range of Commercial Insurance products.

Key areas of responsibility include:-

• To have and maintain an appropriate level of technical expertise within a challenging environment
• To develop client relationships, working with colleagues and suppliers as appropriate
• To manage and develop a portfolio of Commercial clients, with a high level of service and expertise
• To ensure the highest levels of business retention are maintained
• To service our existing base of clients in all stages of their business development, from initial enquiry through policy issue, and continued support and servicing
• Provide technical expertise and advice as required
• Dealing with clients in keeping with FCA guidelines
• Obtaining risk information
• Preparing risk presentations for submission to Insurers and underwriters.
• You will be involved across the full lifecycle of risks, preparing quotes and wordings at inception, through the term of the client's arrangement as their point of contact and again at renewal to secure ongoing business.

What we’re looking for

• To be successful in this role, you must have the following skills:
• Previous experience as an Account Handler within a broker environment
• Working knowledge of most commercial insurance products
• Experience of working to high standards of FCA compliance
• I.T. skills including use of an insurance IT system, ideally Acturis
• Strong organisation skills
• The ability to work to a high level of accuracy
• Exemplary customer service skills with the ability to build solid relationships with clients and insurers
• Regulatory and compliance awareness
• Willingness to work towards Cert CII or already hold qualifications

What we offer

• Death in service
• Enhanced maternity/ paternity leave
• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• Referral programme
• Casual dress
• Many more

REF-225 426